Neways Health Fitness Alternative Medicine Remedies


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About Us

Remedies is a family run business specialising in the provision of health supplements and the supply of associated products and equipment. Good value and customer service are the hallmarks of Remedies and we pride ourselves in supplying only quality goods. Check out the great deals on this site. From time to time and for a limited periods only, Remedies offers you the opportunity to access our most popular goods at unbelievably low prices, browse our expanding and impressive range of natural based products.

Remedies are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@remedies.co.uk.

Making A Purchase

Making a purchase could not be easier. Just browse our catalogue and click on any items that you wish to buy and place them in your shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from abroad place your order and your credit card company will convert the transaction to your own currency.

We accept Visa, Mastercard, American Express, Solo, Visa Electron, Maestro, and JCB. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over our secure internet shop.

Shipping And Handling

Remedies will deliver worldwide. All shipping and handling is carried out by British Royal Mail and Parcelforce services. Charges are made at cost.

Delivery Schedule

We will endeavour to deliver you order right away. We will normally send your order to you within 7 business days. International orders are generally received within 10 days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

Non applicable.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are decrypted after they reach our computer. They are not held in clear text on any web site.

128 Bit encryption technology is the industry standard and among the best software available today for secure ecommerce transactions recognised and approved by all major banks, some of which include Barclays Bank, Midland Bank and The Royal Bank of Scotland, i-Stores.co.uk and The Which? consumer body.

Guarantee

We guarantee your satisfaction.

Reaching Us

If you need to reach us, please e mail us on sales@remedies.co.uk alternatively you can call us on International (44) 1388 720146 or fax us on the same number. To write to us address correspondence to Remedies, Grove Farm Cottage, TS21 2ET, United Kingdom.

Contact Times {GMT}

Monday - 9:30am - 5:00pm / Tuesday - 9:30am - 5:00pm / Wednesday - 9:30am - 5:00pm / Thursday - 9:30am - 5:00pm / Friday - 9:30am - 5:00pm

Privacy Policy

Remedies do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store addresses when the address book is utilised and to store your details if you select 'remember me'.

Returns Policy

Remedies.co.uk is committed to providing excellent customer support. If your order is incomplete, incorrect or damaged, please contact us by e-mail on: admin@remedies.co.uk or you can call us Monday to Friday between the times (Listed under the 'Reaching Us' section) on +44 (0) 1388 720146 or by fax on the same number.

If for some reason your order has arrived incomplete, incorrect or damaged you can choose to have your order either;

1) Completed in full, in which case further items will be shipped, 2) The item replaced, in which case the damaged item must be returned to remedies with it's original packaging, 3) Your money back, in which case all items must be returned to Remedies in their original packaging.

Please note that in cases where an order is not incomplete, incorrect or damaged then the customer will be liable for all shipping charges.

Please note: If you are returning an item from outside of the United Kingdom it is important you mark the customs note as "items being returned" and not as gifts or sales. Returns without this marking will automatically be returned to you.

A) If Your order arrives incomplete - You can please inform Remedies within 3 working days. B) If Your order arrives damaged - You can:please inform Remedies within 3 working days. Have a replacement sent, please return the item to the address above - the cost of returning will be refunded. C) If Your order arrives incorrect - You can please inform Remedies within 3 working days. Return the incorrect items to the address above - the cost of returning will be refunded.

Please return goods to :

Returns Department, Remedies, Grove Farm Cottage, TS21 2ET, United Kingdom

 
  
.We accept Visa, Mastercard, Switch, American Express and Solo.
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Contact us by emailing sales@remedies.co.uk. Copyright © 2002 all rights reserved.